Chicken Philly and fries are pretty good
If you enjoy being snapped at and treated like a dog then you've come to the right place. The employees there today (July 4, 2017) around 3:00pm, had no name tags so I can't tell you who to avoid. They yelled or snapped at every customer who approached the counter, asking them what they wanted. When the customers would not hear that their order was ready the 3 employees would bad mouth them until they got to the counter (they are openly talking loud enough about fellow customers that anyone can hear). The worst thing to happen was that a customer was looking down at his phone waiting for the cashier to come take his order, the women 10 feet away from him (the women actually making the subs) said "do you know what size sub you want" the customer had no idea what she said (most likely couldn't hear her good enough) the employee answered his silence by saying "that's ok, I get paid by the hour so I guess it's gonna be a lot of hours of me just standing here" The customer had no idea what she was talking about he just smiled politely looked very confused. Incredibly rude customer service, which is so nice to see on Independence Day on a military base.
The staff is always pleasant and outgoing. I make it a point to go every weekend for a nice, fresh, hot sandwich.
Charleys Philly Steaks is a US Restaurant based in Sheppard Air Force Base, Texas. Charleys Philly Steaks is located at 220 Community Center Dr Bldg 239, Sheppard AFB, TX 76311, USA.
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